Denis,
Thank you for your e-mail. I’m sorry to hear about your rod! You can contact G. Loomis in Canada and they will be able to help with your warranty. We do not offer the expedite from the factory for shipment outside of the US.
Their number is 1-866-491-5229.
I have also sent your e-mail to them so they have your information.
Thank you,
Rene Sundby
Account Relationship Specialist
From: Contactusform@gloomis.com [mailto:Contactusform@gloomis.com]
Sent: Friday, July 03, 2009 5:03 PM
To: CService
Subject: Warranty Questions
Name: Denis *******
Message Body: Dear Sir/Madam, I have a rod that I bought a year ago being on business trip in Lithuania. It is a nice HSR-9000 2S IMX. Since then I didn't have a chance to use it and it's stayed on rack until last week I finally had a chance to give it a try. Long story short, I hooked a fairly large fish, probably a sturgeon. During a hookset, the tip of the rod went off and so did my catch. I know, I would be laughing out loud if I were the one to hear this story. Anyways, my question is what can be done to resolve this situation? Please do not dissapoint me as I am a huge fan and do have three other GLoomis rods I use on a weekly basis (never had any complains) Please advize as to what to do as I have a vocation coming and was planning to use HSR. I am currently located in Canada and was wondering if it would be possible to use the expeditor service you are offering.
Phone Number:
__________________________________________________ ____________________
This email has been scanned by the MessageLabs Email Security System.
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Thank you for your e-mail. I’m sorry to hear about your rod! You can contact G. Loomis in Canada and they will be able to help with your warranty. We do not offer the expedite from the factory for shipment outside of the US.
Their number is 1-866-491-5229.
I have also sent your e-mail to them so they have your information.
Thank you,
Rene Sundby
Account Relationship Specialist
From: Contactusform@gloomis.com [mailto:Contactusform@gloomis.com]
Sent: Friday, July 03, 2009 5:03 PM
To: CService
Subject: Warranty Questions
Name: Denis *******
Message Body: Dear Sir/Madam, I have a rod that I bought a year ago being on business trip in Lithuania. It is a nice HSR-9000 2S IMX. Since then I didn't have a chance to use it and it's stayed on rack until last week I finally had a chance to give it a try. Long story short, I hooked a fairly large fish, probably a sturgeon. During a hookset, the tip of the rod went off and so did my catch. I know, I would be laughing out loud if I were the one to hear this story. Anyways, my question is what can be done to resolve this situation? Please do not dissapoint me as I am a huge fan and do have three other GLoomis rods I use on a weekly basis (never had any complains) Please advize as to what to do as I have a vocation coming and was planning to use HSR. I am currently located in Canada and was wondering if it would be possible to use the expeditor service you are offering.
Phone Number:
__________________________________________________ ____________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
). 
, если тебе понадобится помощь в Москве, то я обязательно помогу.
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